Your Aid & Your Bill

Understanding the Bill

Billing for all charges is coordinated by the Student Accounts Office.  The University does not mail paper bills. An electronic billing statement, or eBILL, will be created in early July for the fall semester and early November for spring semester. Students will receive an email notification at their campus email address. The eBILL reflects all charges and credits on the student’s account as of the date the bill was created.

What does a negative balance on my eBill mean?

If the amount of financial aid disbursed is greater than your charges, then you will see a negative balance on your account. This means a refund will be paid to the student. refunds are processed on the first day of class at the earliest. Students may use this refund check to purchase books or for other expenses.

Changes after the bill

The eBILL is a snapshot of a student’s charges at the time the bill was created. Any additional charges which are added after the billing date will not appear on the eBILL. New charges and credits can be viewed on your My UNC Charlotte account. Similarly, additional financial aid added after the eBILL can be seen only on the Account Summary.

Billing and Aid

The eBILL will also reflect the student’s “estimated financial aid.”  Estimated aid includes the total aid which the student has accepted.  Students must login to My UNC Charlotte and accept the awards they have been offered to ensure that those funds are included as estimated aid. 

How much do I pay?

If the total charges exceed the estimated aid, the student must pay the difference before the due date.  If the aid exceeds the charges and there are no outstanding charges from a previous semester, the bill should reflect $0 in the “Pay This Amount” field and the student can expect a refund of the excess aid.

Prior balances

Financial Aid can only be used to pay for charges during the designated term.  So any prior semester balance that is owed must be paid before the billing due date.  Even if the current semester’s aid will generate a refund, the student must pay prior term charges out of pocket before the billing due date.


Students who fail to pay the amount due will be dropped from all courses before the start of the term.  If your schedule is canceled, you will be able to re-register for courses, but must satisfy payment requirements by the drop/add deadline or be dropped from all classes for good.

Download this pdf to learn more about financial aid as shown on your eBill.

Manage Your Money

At UNC Charlotte, we want to help you manage your money and get through college without racking up unnecessary debt. Living for the here & now is over... Saving for the future is in. So check out this site and learn to budget smarter, keep more cash in your pocket, and become financially stable throughout your college career and beyond.